Delete your account
Vitekeep
In the app (fastest)
- Open Vitekeep on your phone, or go to app.vitekeep.com and sign in.
- Tip: first use Settings → Download all my data if you want to keep a copy.
- Go to Settings → Delete account.
- Type your password and confirm.
Without the app
Email [email protected] from the email address you signed up with and ask us to delete your account. We will confirm and delete it within 7 days.
What is deleted
- Straight away: your account, notes, memories, people, events, photos, videos, voice notes, documents, profile photo and payment records, and your sign-in.
- Database backups (text only, not your files) are kept privately for up to 30 days and then erased.
- A Google Play subscription is not cancelled by deleting your account. Cancel it in the Play Store: Profile → Payments & subscriptions → Subscriptions.
Want to delete only some things? You can delete any note, memory, photo, video, voice note, person or event inside the app at any time, without deleting your account.
Tirtir akoonkaaga
App-ka gudihiisa (ugu dhakhsaha badan)
- Fur Vitekeep taleefankaaga, ama tag app.vitekeep.com oo gal.
- Talo: marka hore isticmaal Settings → Download all my data haddii aad rabto nuqul.
- Tag Settings → Delete account.
- Qor password-kaaga oo xaqiiji.
App-la'aan
Email u dir [email protected] adigoo isticmaalaya email-ka aad akoonka ku sameysay, kana codso inaan tirtirno akoonkaaga. Waan xaqiijin doonaa oo waan tirtiri doonaa 7 maalmood gudahood.
Waxa la tirtirayo
- Isla markiiba: akoonkaaga, qoraallada, xusuusta, dadka, dhacdooyinka, sawirrada, fiidiyowyada, codadka, dukumentiyada, sawirka profile-ka iyo diiwaanka lacagta, iyo gelitaankaaga.
- Nuqullada database-ka (qoraal kaliya, ma aha faylashaada) waxay ku jiraan kayd gaar ah ilaa 30 maalmood, kadibna waa la tirtiraa.
- Subscription-ka Google Play lama joojinayo marka akoonka la tirtiro. Ka jooji Play Store-ka: Profile → Payments & subscriptions → Subscriptions.
Ma rabtaa inaad tirtirto qaar kaliya? Qoraal, xusuus, sawir, fiidiyow, cod, qof ama dhacdo kasta app-ka gudihiisa ayaad ka tirtiri kartaa wakhti kasta, adigoon akoonka tirtirin.