Privacy Policy
Vitekeep · Effective 19 October 2026
Vitekeep is a private journal for your notes, memories, photos, videos, voice notes, the people in your life and your yearly events. This policy explains what information Vitekeep keeps, why, and the choices you have. It covers the Vitekeep app for Android and iOS and the web app at app.vitekeep.com.
The short version
- What you save in Vitekeep is yours. Only you can see it.
- We do not show ads, we do not sell or share your information, and we do not use tracking or analytics tools.
- You can download everything you saved, and you can delete your account and all of it at any time.
Information we keep
- Your account: your email address, the name you give, an optional profile photo, your language and your plan (Free or Premium). Your password is handled by Google Firebase Authentication; Vitekeep never sees or stores it.
- What you save: notes, memories (title, date, the place you type, your story and tags), photos, videos, voice notes and documents you add, the people you add (name, relationship, birthday, photo, notes) and your events.
- Payments: when you pay for Premium with mobile money (EVC Plus, Zaad, Sahal, eDahab or M-Pesa) outside Google Play, we keep the plan, the amount, the phone number you paid from and the transaction ID so we can confirm the payment. Purchases made through Google Play are handled by Google; we only receive what is needed to confirm your subscription.
- Technical data: our servers process your IP address and basic request information for each request so the service can work and be protected from abuse (for example rate limits). We count how much storage each account uses to apply plan limits.
Permissions on your phone
- Photos, videos and camera: only the files you choose, when you add them.
- Microphone: only while you record a voice note.
- Notifications: reminders for your events, created on your phone.
- Fingerprint or face, and PIN: the app lock is checked by your phone. Your PIN and fingerprint never leave your device.
How we use it
Only to run Vitekeep for you: to store and show your content on your devices, to keep your account secure, to apply your plan and confirm payments, and to answer you when you contact us. We do not use your content to advertise to you or to train any model.
Who processes it
- Google Firebase Authentication: sign-in (email and password).
- Cloudflare: our servers, database and file storage. Your files are private and are sent only to you, after we check that you are signed in.
- Google Play: payments for subscriptions bought in the Play Store version.
These companies process information only to provide their service to Vitekeep. We do not sell your information or share it with anyone else, unless the law requires it.
Security
All traffic is encrypted (HTTPS). Every request is checked so that one account can never read another account's data, and stored files can only be opened by their owner. The optional app lock adds a PIN or fingerprint on your phone.
Keeping and deleting your information
- We keep your information while you have an account.
- Download your data: Settings → Download all my data gives you one ZIP file with everything you saved.
- Delete your account: Settings → Delete account. Your notes, memories, people, events, photos, videos, voice notes and payment records are removed from our servers straight away. Copies of the database (text only, not your files) are kept in private backups for up to 30 days and then erased. See how to delete your account, including without the app.
Children
Vitekeep is not made for children under 13 and we do not knowingly collect information from them. If you believe a child has created an account, contact us and we will delete it.
Changes
If we change this policy we will update this page and the date above. If the change is important we will also tell you in the app.
Contact
Questions or requests: [email protected]
Siyaasadda Sirta
Vitekeep waa xusuus-qor gaar ah oo aad ku kaydiso qoraalladaada, xusuustaada, sawirrada, fiidiyowyada, codadka, dadka noloshaada iyo dhacdooyinkaaga sannadlaha ah. Boggan wuxuu sharxayaa waxa Vitekeep kaydiyo, sababta, iyo xulashooyinka aad haysato. Wuxuu khuseeyaa app-ka Android iyo iOS iyo app-ka web-ka ee app.vitekeep.com.
Si kooban
- Waxa aad Vitekeep ku kaydiso adiga ayay kuu gaar yihiin. Adiga kaliya ayaa arki kara.
- Xayeysiis ma tusno, xogtaada ma iibino, qofna lama wadaagno, mana isticmaalno qalab lagula socdo dadka.
- Waxaad soo dejisan kartaa wax kasta oo aad kaydisay, waxaadna tirtiri kartaa akoonkaaga iyo wax kasta oo ku jira, wakhti kasta.
Xogta aan kaydino
- Akoonkaaga: email-kaaga, magaca aad bixiso, sawir profile (haddii aad rabto), luqadda iyo qorshahaaga (Free ama Premium). Furaha sirta (password) waxaa maamula Google Firebase Authentication; Vitekeep weligeed ma aragto mana kaydiso.
- Waxa aad kaydiso: qoraallo, xusuus (cinwaan, taariikh, meesha aad qorto, sheekadaada iyo tags), sawirro, fiidiyowyo, codad iyo dukumentiyo aad ku darto, dadka aad ku darto (magac, xiriir, dhalasho, sawir, qoraal) iyo dhacdooyinkaaga.
- Lacag bixinta: marka aad Premium ku bixiso lacagta mobilka (EVC Plus, Zaad, Sahal, eDahab ama M-Pesa) meel ka baxsan Google Play, waxaan kaydinaa qorshaha, lacagta, lambarka aad ka bixisay iyo lambarka transaction-ka si aan u xaqiijino. Wixii laga iibsado Google Play, Google ayaa maamula.
- Xog farsamo: server-yadeennu waxay arkaan cinwaanka IP-gaaga iyo xog yar oo codsi kasta ah, si adeeggu u shaqeeyo oo looga ilaaliyo xadgudub. Waxaan tirinaa inta kayd ee akoon kasta isticmaalo.
Oggolaanshaha taleefanka
- Sawirro, fiidiyow iyo kamarad: kaliya faylasha aad dooratid, marka aad ku darto.
- Makarafoon: kaliya marka aad cod duubayso.
- Ogeysiisyo: xusuusinta dhacdooyinkaaga, oo taleefankaaga lagu sameeyo.
- Faraha ama wejiga, iyo PIN: qufulka app-ka taleefankaaga ayaa hubiya. PIN-kaaga iyo farahaaga weligood taleefanka kama baxaan.
Sida aan u isticmaalno
Kaliya si aan Vitekeep kuugu shaqeysiino: kaydinta iyo muujinta waxyaabahaaga, ammaanka akoonkaaga, qorshahaaga iyo xaqiijinta lacagta, iyo inaan kuu jawaabno marka aad nala soo xiriirto. Waxyaabahaaga uma isticmaalno xayeysiis ama tababarka nidaam kasta.
Cidda ka shaqaysa
- Google Firebase Authentication: gelitaanka (email iyo password).
- Cloudflare: server-yada, database-ka iyo kaydka faylasha. Faylashaadu waa gaar, waxaana loo diraa adiga kaliya, kadib marka la hubiyo inaad gashay.
- Google Play: lacagaha subscription-ka ee nooca Play Store.
Shirkadahan xogta waxay u isticmaalaan kaliya inay Vitekeep adeeg u siiyaan. Xogtaada ma iibino, qof kalena lama wadaagno, haddii aan sharcigu waajibin mooyaane.
Ammaanka
Wax kasta oo la diro waa sir (HTTPS). Codsi kasta waa la hubiyaa si akoon uusan weligiis u akhrin xogta akoon kale, faylashana milkiilahooda kaliya ayaa furi kara. Qufulka app-ka wuxuu ku daraa PIN ama faro.
Kaydinta iyo tirtiridda xogtaada
- Xogtaada waan haynaa inta aad akoon leedahay.
- Soo dejiso xogtaada: Settings → Download all my data wuxuu ku siinayaa hal fayl ZIP ah oo leh wax kasta oo aad kaydisay.
- Tirtir akoonkaaga: Settings → Delete account. Qoraalladaada, xusuustaada, dadka, dhacdooyinka, sawirrada, fiidiyowyada, codadka iyo diiwaanka lacagta isla markiiba waa laga tirtiraa server-yadeenna. Nuqullada database-ka (qoraal kaliya, ma aha faylashaada) waxay ku jiraan kayd gaar ah ilaa 30 maalmood, kadibna waa la tirtiraa. Eeg sida akoonka loo tirtiro, xitaa haddii aadan app-ka haysan.
Carruurta
Vitekeep looguma talagelin carruurta ka yar 13 sano, mana ururino xog ay leeyihiin. Haddii aad u malaynayso in ilmo akoon sameeyay, nala soo xiriir waanan tirtiraynaa.
Isbeddel
Haddii aan siyaasaddan beddelno, boggan iyo taariikhda kore ayaan cusbooneysiinaynaa. Haddii isbeddelku muhiim yahay, app-ka ayaan sidoo kale kugu ogeysiinaynaa.
Nala soo xiriir
Su'aalo ama codsiyo: [email protected]